Privacy Policies
Effective Date: May 5, 2026
At CelloJoe Productions, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle your data.
1. Information Collection
We collect information you provide directly to us, such as your name, email address, phone number, and event details when you book a service, request a quote, or sign up for our newsletter.
2. Use of Information
We use your information to:
Provide, maintain, and improve our entertainment and production services.
Send booking confirmations, technical updates, and meeting reminders.
Communicate with you about your specific event needs.
3. SMS Messaging & Consent
If you opt-in to receive text messages from CelloJoe Productions, we will use your mobile number to send automated meeting reminders and event-related updates.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number.
Help: For assistance, text "HELP".
Rates: Message and data rates may apply. Message frequency varies based on your booking status.
4. Third-Party Sharing & Privacy
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your mobile information and SMS opt-in consent will not be shared with any third-party affiliates or partners.
5. Data Security
We implement industry-standard security measures, including secure CRM platforms and encrypted communication, to protect your data from unauthorized access.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at: cellojoe@cellojoe.com / 415-390-5592